Listing Policy Violation Notice

Question

For the second time in a month a listing has been frozen for a listing policy violation. It was determined on my appeal of the first one that the listing did not violate policy and it was reinstated. This time, there is no live screen allowing me to appeal again.

How can this be resolved?

eastlaneave · Answer

@scopeguardalaska

I don't know what the item was, but it's my experience that even though customer service says the listing doesn't violate policy, it's best not to list it again, especially with the same photos.

The bot that found the listing before, will find it again. Your listing isn't tagged as "OK".

If you tell me what the policy and item was I may have more specific help.

I'm sorry that happened.