I purchased an item last week by submitting a best offer. Seller accepted and sale was automatically processed. The listing title stated FREE SHIPPING. The seller charged shipping. I inquired if this was an error, and the reply was "ebay ai updates titles so I apologize if it was worded wrong". Should I file a claim? If I was the seller I would refund the shipping charge.

Listing offered free shipping, seller charged shipping. | Ask a Mentor

Listing offered free shipping, seller charged shipping. | Ask a Mentor | eBay Community