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Lifetime warranty
I bought a fuel injection spider for my gmc sonoma 4.3. The first one was defective and the seller replaced. The second one worked OK and was usable. I used the item for several months without incident. About a week ago I started the vehicle and fuel came spitting out the top of the injector housing. I took a picture of the issue and sent it to the seller. That seller stated that I had a lifetime warranty on the product when initially purchased. I asked for either a new one or a refund. The seller says it was my fault for improper installation. If that was the case then it would have broke soon after installation. Before I escalate my claim with ebay, am I entitled to either a refund or a new item? A lifetime warrant is a lifetime warranty! I am not a newbie on auto repairs. I am not being unreasonable am I? Hope someone can answer this question in that should I proceed to escalate? Thanks ahead of time.
eburtonlab
Mentor2 years agoIf you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a two year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases.