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    Leaving feedback once the feedback icon is gone
                     

    EBay didn’t help me on a purchase that said it was delivered but I never got it. Now the feedback tab has gone and I can’t leave my feedback because the guy was no help on the purchase. How do I leave feedback now???

    glenntoll
    glenntoll
    1380View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor2 years ago
    5541View listings

    Don't worry about feedback -- get your refund if you can.

     

    If you lost a case because the seller provided tracking that showed delivery, you may not be able to leave feedback, but you may still be able to get a refund, depending on what actually happened.

     

    If the package was actually delivered to your address and someone took it after that, the seller is not responsible, and you may be out of luck.

     

    But if the tracking number was for a different package entirely -- one shipped to a different address -- then you may still be able to get a refund if you can prove that is what happened.

     

    Good instructions for dealing with false tracking issues:

     

    https://community.ebay.com/t5/Buying/what-do-I-do-if-I-never-received-my-package-but-tracking-shows/...

     

                                           
                                                                                     
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