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late shipping due to weather
late shipping due to weather
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Locked
Discussions in this board are limited to the original poster and Community Mentors
late shipping due to weather
comics-scifi-collectibles
Mentor8 months ago@tigersaint
eBay did make an announcement about seller protections for the weather>
https://community.ebay.com/t5/Shipping/Seller-Protections-are-in-place-for-sellers-impacted-by-extre...
I do recommend extending the handling time on your active listings until the weather clears up some.
If you are NOT using business policies then you can use Bulk Edit to update your listings.
How to use bulk edit:
1. Go to this active listings page : https://www.ebay.com/sh/lst/active
2. Put a checkmark next to all items.
3. Select edit from the top of the list
4. Select all items again
5. Select edit fields on the upper left> handling time > edit and submit
If you ARE using Business Policies then you go to this page>
https://www.ebay.com/bp/manage
Update the existing shipping policies with the new handling time. When the storm passes then just edit the polices again.
You can also use Time Away to extend your handling time but there are exceptions on when it will apply>
Whether you choose to allow sales or pause them, delivery dates won't be updated for:
Second Chance Offers
Auto-accepted offers
Pending counter-offers
Seller initiated offers accepted during Time Away
Items with local pickup or in-store pickup as the shipping option
Digital items
Athletic shoes eligible for Authenticity Guarantee
You may want to change the shipping format or the handling times on these items while on time away.