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I sent an item to California and the recipient didn't get it so I sent a refund and I asked him if he received the item later to return it or if he didn't want to purchase he ended up wanting to purchase so I had to relist the item and he bought it and I want to offer him a $10 refund but this site won't let me for some reason so can I have the order canceled now because he already has the item
1 comment
disneyshopper
Mentor6 months agoThe buyer needs to pay for the item before you can use the Send Refund option. You might be able to use the Send Invoice option with a $10 discount, but not sure if that is possible.