Hello, I need help regarding a refund for an order.I had to cancel the order because I was unable to ship the item. The item was never shipped to the buyer, and there was no return.However, I was charged $12.87 for a return shipping label.The refund summary shows:Purchase price: $20.00Shipping: $12.87Fee credits: -$4.87Amount I owe: $28.00Since the item was never shipped and there was no return, I don’t believe I should be responsible for the $12.87 return shipping label.how do I get refund?

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Hello, I need help regarding a refund for an order.

I had to cancel the order because I was unable to ship the item. The item was never shipped to the buyer, and there was no return.

However, I was charged $12.87 for a return shipping label.

The refund summary shows:

Since the item was never shipped and there was no return, I don’t believe I should be responsible for the $12.87 return shipping label.

how do I get refund?

fo373598

Posted 3 weeks ago · Edited 3 weeks ago

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