kstoreusa

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anyone buy from this store? I bought a pair of shoes and 2nd time I wore them, they fell apart. Now they have disappeared from ebay.

sasm-8001

Posted 1 year ago·Last reply 1 year ago

2 comments

lady_madonna

Mentor1 year ago

*Volunteer Ebay Mentor*1039 View listings

@sasm-8001

They are no longer a registered Ebay user.

You can file a Return Request.

Within 30 days from date of delivery, go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. Attach a photo.
IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.

sasm-8001

OP1 year ago

thank you.