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KitchenAid mixer
Bid on item and had to request cancelation. Seller posted fraudulent Fed Ex tracking. Contacted seller and asked to cancel. Offered to pay fees. They said it was dropped off at USPS and was already shipped but no USPS tracking number provided and have no idea where it’s coming from but I suspect fraud. Everything was closed yesterday including USPS. Help
1 comment
love2beselling
Mentor7 months agoHi. How very frustrating. You are covered by ebay's buyer protections. HERE is the information.
I'd also contact eBay CS and report the issue. You can request a call back by finding the words "Help & Contact" in small print at the top of any page. Click it and request a call back.
Here is eBay's page on contacting Customer Service. https://www.ebay.com/help/account/default/contacting-ebay-customer-service?id=4379
Another good option is to go to eBay’s page on Facebook and click “Message.†It is not live, but it is staffed by U.S.-based customer service representatives who typically respond within 48 hours. Link to eBay's Facebook page. https://www.facebook.com/ebay
Kathy Love2BeSelling
Posting ID. On eBay since 2002 with over 15000 feedback.