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kaspersky & microsoft partner
Good morning
I am a Kaspersky product reseller I cannot list my products or I always receive a warning for having listed a Kaspersky product the same for Microsoft please what should I do
7 comments
lady_madonna
Mentor2 years ago@digital4u-007
Are you an authorized seller for the company, in order to sell their licensed products?
digital4u-007
OP2 years agoGood morning
actually I am a Microsoft and Kaspersky reseller and I have proof but I cannot find a way to send them to the relevant eBay service
https://appsource.microsoft.com/en-us/marketplace/partner-dir/fc3ae97b-b944-4141-bed9-196a285a066d/overview
for kaspersky i have a pdf file
rock.star
·2 years agoKaspersky is banned in the United States.
So there will be no selling it here.
digital4u-007
OP2 years agoI cannot resolve my problem I cannot have direct chat contact to speak with an agent and resolve my problem
What about Microsoft products?
digital4u-007
OP2 years agoHello again
when I searched on ebay I found that the Kaspersky product is still sold on the platform so I don't believe that the product is banned
if it helps you this is my first experience of selling on ebay I would like to continue
I would like to know how I can have a direct chat with an agent to resolve the problem
this is the message I received :
We're here to help you get back to selling
Hello digital4u-007,
We wanted to let you know that you have been temporarily restricted from selling and buying on eBay because of concerns about your seller account. This must be frustrating, but measures like these help keep our marketplace safe for everyone.
Here’s what you should do
Please get in touch as soon as you can by going to the Help & Contact page below and selecting Contact Us. We’ll just need to ask you a few questions to verify your account so you can get back up and running again. If we don’t hear from you within 7 days, your account may be at risk of being suspended.
Help & Contact
In the meantime, your listings have been moved to your Unsold folder, and we credited any associated fees to your account. You can find the listings we moved below. As soon as your account has been reactivated, you’ll be able to relist these items.
We appreciate you being part of the eBay community and we’re here to help you get back on track.
We removed the following listings:
176444787724 - Kaspersky Total Security 1-Device 1-Year License Key
Thanks,
eBay
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
albertabrightalberta
Mentor2 years agoAccording to the message you received, they need you to verify your identity. They may also need other information.
After you pass whatever vetting they need to do, it sounds like you will be allowed to relist your item.
albertabrightalberta
Mentor2 years agoI'm totally confused.
Why so many different locations?