eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    just sold item, the buyer messaged they put the wrong mailing address and wants to change address?
                     

    just sold item, the buyer messaged they put the wrong mailing address and wants to change address?

    Is this a scam? can i cancel? not comfortable with it.

    jrwtsb
    jrwtsb
    110View listings
    Posted 2 years agoยทLast reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    disneyshopper

    disneyshopper

    Mentor2 years ago
    8643View listings

    To be covered with ebay's seller protection, you need to send to the SHIP TO address attached to the payment. When the buyer went to ebay Checkout, s/he saw the SHIP TO address. If s/he wanted the item shipped elsewhere, s/he should have clicked on the CHANGE option and made the change before paying. You can cancel the order with the reason Problem with buyer's address, relist the item, and the buyer repurchases and this time, makes sure the SHIP TO address is correct.

                                           
                                                                                     
    •                                                              
    •                                                              
    •