Locked
Discussions in this board are limited to the original poster and Community Mentors
Just a general question
My wife had her account suspended completely because she listed a baseball card PSA 10 Freddie freeman rookie card worth north of a 1000 dollars. eBay gave no reason. She had her account for 4 years Now I am thinking of listing it but don’t won’t to lose my account had it since 2013. We called customer service and they did absolutely nothing. Why is this unacceptable but other companies or customers have been flagged or nonresponsive or selling junk ?
2 comments
lucast337
OP3 weeks agoShe spoke with them this morning and they did absolutely nothing. When she did nothing wrong. The lady was rude too.
mr_lincoln
Mentor3 weeks ago · Edited@lucast337
Wow, I hate to be the bearer of bad news but there is a strong possibility that your account will receive the same suspension based on eBay "associating" your account with your wife's. eBay will often apply the same restrictions or suspensions to "associated" accounts that have common addresses, IP address access to eBay, names, accounts accessed on the same device, etc.
I highly recommend that you and your wife get in contact with eBay's Trust and Safety Department, they are the only ones who can reverse what happened to your wife's account.
We have no account access here but eBay will flag accounts if something out of the ordinary happens. Let's say your wife normally does not sell a lot of stuff and rarely if ever anything of high value ... then out of the blue a 1K item gets listed and in a category your wife has NEVER sold in before ... that could easily throw a flag and eBay could interpret that to mean the account may have been hacked.