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    JBL GO 3 FAKE KNOCK OFF!!!
                     
                     

    I recently purchased a JBL GO 3 wich turned out to be a counterfeit. The seller does not accept returns and is ignoring me. I have pics to prove it is fake. Open package where product was switched. Do not buy the jbl go 3 thats is currently selling for 26$ . Pretty sure they are all frauds. What can i do? 

    orenec_94
    orenec_94
    11View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor2 years ago
    *Volunteer Ebay Mentor*1039View listings

    @orenec_94 

    Ebay's Money Back Guarantee overrides the seller's "No returns" policy.

    • Go to your Purchase History, find the item, and under “More actions” click on “Return item” and select the reason for the return. "Does not match description". Attach a photo.
    • The seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
    • If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.
                                           
                                                                                     
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