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It's so hard to verify my account and run it again (my account is somehow restricted)
My account is temporarily restricted because of concern about my seller account and the email said they want ask some questions to verify my account so I can run it again
However, when I go through "Help & Contact" and click on "Contact Us" according the email and I told the questions and clicked on "complete my verification" I got back to my selling site and there's nowhere I can find the "questions to verify my account" in the email
Also, when I chat with the assistant, I want to contact with a human agent, there's only one option that he'll call me, but I am not available to answer the phone! And also the assistant don't understand my questions.
1 comment
disneyshopper
Mentor2 years agoTo contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
If the problem is not specific to your account, you can ask your question here. Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.