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It's impossible to contact ebay. I'm out of here, done with ebay.
Sellers are going rogue on ebay. I cancelled an order immediate after placing it, within ebay policy, but it was still shipped and I charged. No recourse. Shop on here at your own peril. Ebay is NOT what it used to be, bye.
1 comment
eburtonlab
Mentor2 years agoBuyers can request a cancellation, but only a seller can actually cancel an order once it has been paid for, and sellers are not required to cancel just because a buyer requests it. There are situations where a seller cannot cancel an order -- if it has already been submitted to a third-party drop shipper for delivery, for instance.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid