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Items showing as not scanned or late shipment
Several items shipped are showing as not scanned on time or showing late shipments. This is because of the snow and ice road conditions. How can I get these corrected on my Sellers Hub
1 comment
mr_lincoln
Mentor7 months agoHi @masty1945
You are protected per this eBay announcement. Any defects will eventually be removed if you were impacted by the recent major snow storm: Seller Protections are in place for sellers impacted by extreme winter weather
At some point you might need to get in touch with eBay:
We recently learned that many of the links we post to Request a call back are now simply forwarding members to eBay's Customer Service "How can we help you today?" page (link below). On that page members have to complete numerous choices before being given ways to be in direct contact with eBay. Depending on the subject, representative availability and other factors requesting a call back may or may not be possible. Chat or an email may be provided. If you get a Chat box Type “AGENT in the box. You can also contact eBay through Social Media if you have accounts there.
eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
6 AM to 6 PM PST
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/