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    items shipped to wrong buyer
                     

    I shipped some items to the wrong buyer, who said he would ship the items to the correct buyer for me, after I paid for a shipping label.  After paying for and emailing the shipping label to the buyer who I accidentally shipped the wrong items to, the buyer keeps making excuses about why he hasn't been able to ship the items to the correct person. It's been 2 weeks since I sent the shipping label.

    costellar
    costellar
    3View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    disneyshopper

    disneyshopper

    Mentor1 year ago
    8654View listings

    It would have been better to have the buyer file a Returns Request for Item Not as Described, and ship the item back to you.  Then you ship the item to the correct buyer.  I know it ends up costing you more money, but that way, you have more control over the shipping.  We have all made similar shipping mistakes in the past.

                                           
    costellar

    costellar

    OP1 year ago
    3View listings

    Thanks, the issue was mostly resolved.

                                           
                                                                                     
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