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Items shipped or delivered directly from Walmart
Summary: The discussion revolves around the topic of items being shipped or delivered directly from Walmart. salonimer1 initiated the conversation, and inceptions responded, but both posts lack detailed content or specific concerns. As a result, the discussion remains open for further input or clarification on the subject.
I have ordered coffee twice in the last week from sellers out of state (I am in KY). Both times I rec'd direct delivery from our local Walmart. Obviously the seller has a Walmart plus account and is using the free delivery for their shipment option. Are Ebay/Walmart aware of this abuse of the system?
One order delivered only produced half of the quantity I ordered so I am assuming the seller did not check the "no substitutes" block when he transferred my order to Walmart. I have let a message with the seller and awaiting a response.
inceptions
Mentor4 months agoHi @salonimer1
Dropshipping from Walmart is a policy violation.
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/drop-shipping?id=4176&st=3&pos=1&query=Dropshipping&intent=dropshipping&lucenceai=lucenceai&docId=HELP1114
You can report the seller for the violation here:
https://www.ebay.com/help/action?topicid=4022
Here's what to do about the item you received...
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=3&pos=1&query=Return%20an%20item%20for%20a%20refund&intent=item%20not%20as%20described&lucenceai=lucenceai&docId=HELP1134