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    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Items says its shipped but it has already been delivered
                     

    I have 2 things I'm selling and they were sold on the 27th of January and have said shipped since. The buyers have already left reviews for that items and it seems like they have already arrived what should I do?

    na_3410
    na_3410
    3View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    disneyshopper

    disneyshopper

    Mentor1 year ago
    8643View listings

    Since you are a new seller, you need to have the tracking show Delivered in order to have ebay send your payouts.  Go to your Seller Hub > Orders > Paid & shipped

     

    Locate the transaction.  Click on the tracking number to be taken to the carrier if the tracking does not show Delivered.  Now look for the link to enter your email address to be sent updated tracking information.  Hopefully, that will update to Delivered very shortly.

                                           
                                                                                     
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