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Items different than advertised
I've been moving some business from Amazon to ebay. Two of my last three purchases have been items different than the seller's description. I've sent messages to the sellers but neither responded. Any suggestions would be appreciated.
2 comments
disneyshopper
Mentor2 years agoThe easiest way is to go to your Purchase history, locate the item. You have 30 days from date of receipt. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on MORE to see that option. The seller will need to provide a prepaid shipping label for its return. You print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click Ask ebay to step in, to force the refund.
erischuhman0
OP2 years agoThank you. I appreciate the info.