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    item was shipped from different address than represented by seller
                     

    What does eBay have to say about a seller who represents an item as being located in a certain place, but does not actually have the item to ship from that place. Instead, another entity which does have the item ships the item from a different city and state, one in which I live and could have asked to drive to  in order to pick up the item and also negotiated a lower total price.

    just_jennywren
    just_jennywren
    46View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    inceptions

    inceptions

    Mentor2 years ago
    27596View listings

    You can't assume a seller will accommodate a pickup or negotiate a better price just because you live nearby.

     

    However, eBay sellers are not allow to dropship from third party retailers nor are they allowed to misrepresent the item location. If that's what your seller is doing, you can report the seller for the violation(s) here:
    https://www.ebay.com/help/action?topicid=4022

    Relevant policies:

    https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/drop-shipping?id=4176&st=3&pos=1&query=Drop%20shipping&intent=dropship&lucenceai=lucenceai&docId=HELP1114

     

    https://www.ebay.com/help/policies/listing-policies/item-location-policy?id=4244&st=3&pos=3&query=Item%20location%20policy&intent=item%20location&lucenceai=lucenceai&docId=HELP1245

                                           
    just_jennywren

    just_jennywren

    OP2 years ago
    46View listings

    Thank you, inceptions. This is exactly the information I needed. I will contact eBay about the issue.

                                           
                                                                                     
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