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item was received at the ebay international shipping hub in Glendale Illinois but never shipped out
item was received at the eBay international shipping hub in Glendale Illinois but was not shipped out from there
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inceptions
Mentor9 months agoHi @pikesgirl
When the item is shipped from the hub, a new tracking # is assigned. Look at the tracking details and scroll down to see if there is a second tracking #. I think the hub is backed up as I have a few shipments that haven't left there yet as well.
It looks like you are the buyer as I see no selling activity on your ID. Here's what to do if you don't receive your package...
Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. eBay will take it from there and handle the resolution.