item tracking not updated as delivered
i sold a card and it was recieved and i was given positive feedback. the tracking never updated and still shows out for deivery. ebay will not relaese the hold on my payment. how do you get ebay to give you your money.
1 comment
comics-scifi-collectibles
Mentor3 weeks ago@auctionaddict66 eBay Standard Envelope is metered mail and the tracking can only be read by the sorting equipment.
It is important that the envelope is flexible enough to bend around a standard coffee mug with no lumps, no bubble envelopes or string closures.
You can read about the envelope requirements and insurance coverage on this page> https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service/ebay-standard-envelope
Due to the type of tracking these often do not receive delivery confirmation. Treat these shipments as no news is good news. If the buyer doesn't receive the item then refund them from a item not received refund request case and file a PIP insurance claim.
https://www.pip-claim.com/PIPClaim/eBayIntClaim/CreateeBayClaim
Your payout may not be released for up to 31 days if there is no delivery scan.
For future shipments check to see if your post office has a Metered mail drop off box VS the big blue drop box.