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Item Stuck at International Hub
An item I've purchased from a German seller was sent to the International Hub on August 26th. The item was processed there on the 28th. The item was marked the arrive today on September 15th, but shipping information is stating that the item is currently at the International Hub and in process to be shipped to me soon. It's been stuck there since. Should I wait till the next day or just file "item not received"?
1 comment
disneyshopper
Mentor3 weeks agoGo to your Purchase history and locate the item. Look at the estimated delivery date. When it is at least 1 day past that date, but not more than 30 days past, you can file a refund request for Item Not Received. The seller will have 3 days to respond with either a tracking number showing Delivered or refund you in full. If the seller does neither, on day 4, go back to the case and click Ask ebay to step in, to force the refund.