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item sold was returned by post office as Unclaimed
Sold a customer an item in June.
In September the item sold was returned by post office as Unclaimed.
Tried three time, once a week to message the customer, no replies.
Went to the order and it won't let me refund it.
What is the right thing to do?
Thanks!
2 comments
rfmtm
Mentor1 week agoNothing for you to do. Relist the item. If buyer finally does get in touch you can refund just the cost of the item and retain the cost you paid to ship it.
orgmr
OP1 week agoThanks that's what I'll do.