On Nov. 17 I shipped an item to a customer in Pittsburg. The item still hasn't arrived, in fact it is now in Puerto Rico. I refunded the customer their purchasing and shipping costs this past weekend. I talked to my local Post Office and they told me how to file a claim, however since I purchased the shipping through eBay should I go through eBay instead?Thank you

Item shipped to customer on Nov 17 via USPS it still hasn't arrived | Ask a Mentor

Item shipped to customer on Nov 17 via USPS it still hasn't arrived | Ask a Mentor | eBay Community