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Item shipped and never received Fed x showed pic of a package supposedly of delivery --But not my
package - not my house and not the package i ordered --Texted alot to try and get help now Ebay says over 30 days --I am stuck -I have to eat a $278.00 problem Sad and I and family can never use Ebay again
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disneyshopper
Mentor1 year agoThe bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
Take the tracking down to the carrier and have them check their GPS coordinates to see exactly where the package was delivered. Then you upload a copy of that letterhead into an appeal, to get your money back. If not to your address, the carrier should try and retrieve the package.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039