Item says delivered but to wrong address in a different state

Question

I purchased a nikon lens , it was shipped with tracking. It says it was delivered today but to a different address in a different state...please help. I wrote the seller no response yet..

shipscript · Answer

@flippe-6132

You will have up to 30 days from that delivery date to open a "not received" claim from your Purchase History. It may be possible that the seller entered the wrong tracking number on your purchase and that you will still get the item, so give it a few more days. If the seller fails to respond, and nothing shows up in the next week, you can then open a "not received" request and state that the zip code does not match the one you used at checkout.