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Item returned to sender due to incorrect address sent by Buyer
The item was purchased on Feb. 06 and I mailed it after the payment was completed. Five days after the purchase, the tracking system showed that USPS was not able to find the location and the item would be returned. I immediately contacted the buyer regarding the delivery issue and requested that she contact ebay to set up the correct delivery address. I haven't heard back from her since. I will attempt to reach to her once more. After that I am not sure what I need to do.
Today, I received the item returned to me by USPS stating that they were unable to find the address. I still have not heard from the buyer. I would prefer to get a new shipping label at my cost than give a full refund of the item. Is there a way to get a new shipping label? I would appreciate your help. Thank you for your time.
