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Item returned and no refund
Hi,
i returned an item through ebay international return, it has reached their international hub on the 28th and I should have received my refund on the 30th but nothing. I just called them and they told me the refund was already issued on the 24th and that I had to wait 7 business days to receive it on Paypal ??! I don't understand what's going on and I'm really worried cause now I don't have the item anymore and no refund received.
when checking the status of my refund I can read:
You can expect a refund within 5 to 7 business days.
but also:
Your item is being inspected by the seller and you should receive a refund soon
and when i contacted the seller he told me this:
"Hi, since this was an international return and handles by eBay, this is out of my control. You will have to contact eBay for the return status"
i am really confused and don't understand anything. What should I do?
thank you
comics-scifi-collectibles
Mentor1 year ago@domin_431. EBay refunds buyers for all refund requests out of their pocket for items shipped with the ebay international shipping program.
Refunds to other countries do sometimes take a bit longer.
I recommend contacting customer service on social media.
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
domin_431
OP1 year agoThank you ðŸ™