Item removed that was not counterfeit

Question

I listed a Louis Vuitton item that was purchased several years ago at a Louis Vuitton store. It was not counterfeit. The item was a cloth shoe bag.

comics-scifi-collectibles · Answer

@judpatud I am sorry that happened. eBay's bots try to remove items that are counterfeit to keep the site safe unfortunately authentic items are sometimes removed too.

My advice is to NOT try to relist the item and sell it elsewhere.

The bots have now flagged your account for this item and if you relist it will be removed again and you can be suspended.

You can talk to customer service but they can't reset the bots.

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/