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item recieved not working
Why should the buyer have to pay return shipping when item was clearly misdescribed
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Discussions in this board are limited to the original poster and Community Mentors
Why should the buyer have to pay return shipping when item was clearly misdescribed
eburtonlab
Mentor1 year ago@phflood
If the buyer files a "not as described" return, the seller is responsible for either refunding directly or providing for tracked return shipping and refunding upon return. If the seller does not cooperate, the buyer can ask eBay to step in after three business days.
If you filed the wrong sort of case, do not close it; you may not be able to open another one. If you filed a "remorse" return, the buyer may be responsible for return shipping depending on the seller's individual policy.