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Item received broken
Seller says I have to go thought post office to get refund!
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller says I have to go thought post office to get refund!
inceptions
Mentor2 years agoHi @gardener2459
Your seller is misinformed.
If you received an item that is not as described (in your case, damaged), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.