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Item put on hold
I sold a Iclicker 2 remote and shipped it last week, it should’ve arrive to the customer on Friday the 5th, but the buyer placed the item on hold at their post office and it has been 6 days and the buyer has not yet claimed and I want my funds to be released. What to do? I have contact the buyer with no response or explanation.
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inceptions
Mentor2 years agoHi @picklerick93
You'll just have to be patient. If the buyer put a hold on the package, he is likely traveling and having his mail held until he is back. There is no need to contact him.
More importantly for you to know is that as a new seller, even if the buyer had already picked up his package, you are subject to payment holds for any or all of your shipments until established as a reliable seller.
Learn more about payment holds here:
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=payment%20holds&lucenceai=lucenceai&docId=HELP1450