ITEM NOT SHIPPED - GETTING GASLIGHTED
How can I actually get through to eBay to report a seller not shipping an item, but giving tracking number....10 days have elapsed!!
3 comments
How can I actually get through to eBay to report a seller not shipping an item, but giving tracking number....10 days have elapsed!!
bajafun
OP3 years agoThank you .....resolved by eBay....NOT ruthless buyer!
kensgiftshop
·3 years agoA day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.
disneyshopper
Mentor3 years agoThere is no need to get ebay involved at this point.
Go to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an
Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.