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Item not recieved - I want to help the seller
I had an unfortunate experience where DHL misdelivered my package, I have email correspondence with DHL and they confirm that they misdelivered it. My experience with the seller was one of the best I have ever had and I want to do anything, if possible, to make sure they don't have to take a loss on the sale. I have been refunded, but I don't know how it works for the seller if it was the carrier's fault.
I can't seem to find any real contact for a rep from ebay, so if there's anything I can do please let me know
2 comments
disneyshopper
Mentor5 months agoIf DHL misdelivered the package, they should try and retrieve it. If that is not possible, then the seller should file an insurance claim with DHL.
kylewells528
OP5 months agoDHL told me they would try to retrieve it and then the next day is when they told me in was misdelivered and the case was closed.
Hopefully the seller is able to file a claim, I just wanted to put in a good word that they were very helpful the entire time.