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Item not received - fraud
Hi there,
Not sure who to contact. I recently bought a David Ortiz sweater from a top seller on Ebay. They shipped the item, but I was unable to pick up the shipment because I was in the hospital, so the package returned to sender. The seller is trying to claim I received the item but I did not because I was in the hospital during the time the package arrived at my parent's house, who could not pay the duty or sign the signature.
I have disputed the charge with Ebay, and they haven't been able to help me out so far. The live chat agent claimed they helped me via chat but nothing has changed, and via phone call they linked me to an International Insurance company who has nothing to do with Ebay.
Now I am asking the community for help. The seller has ignored all communication and are not working to resolve the matter. I paid $150 US for this item, and to not receive it or have any help from the seller is quite disappointing.
The seller in question is mostly_deals so in my case I am one of the few who clearly got scammed and the seller is not doing anything to rectify the situation. The seller is taking advantage of the fact they have mainly good reviews and are trying to bury my case. Any help would be appreciated. Thank you.
