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'Item not received' complaint
Is there a good way to handle things when a buyer complains that they did not receive their order, but USPS tracking shows that it was delivered?
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comics-scifi-collectibles
Mentor3 years ago@seedstosow Yes. Once they file a not received case respond with the tracking that shows delivery and you win the case.
Advise the buyer that you are sorry but once tracking shows delivery it's a matter for the postal service as they can check the GPS and see exactly where the item was located when delivered. Or homeowners/ renters insurance if the item was stolen after delivery.