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Item not received
How do I speak with an eBay customer service rep over the phone?
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Discussions in this board are limited to the original poster and Community Mentors
How do I speak with an eBay customer service rep over the phone?
evry1nositswindy
Mentor6 months agoYou don't need to call anyone about an item not received. Go to your purchase history and find the item in question. Has the estimated delivery date passed? If not, you need to wait. If it has, you can click on I haven't received my item. The seller will then have 3 business days to prove delivery with tracking or issue a refund. If not, on the 4th day you can ask eBay to step in and they will force a refund. This is the eBay 30 day money back guarantee. It is an automated system. Don't let the case time out.