Locked
Discussions in this board are limited to the original poster and Community Mentors
Item not received
Customer says they didn't receive item however tracking number says delivered ? What am I supposed to do?
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Customer says they didn't receive item however tracking number says delivered ? What am I supposed to do?
jacbarcollectibles
Mentor8 months agoYou respond to the "Item not received" case with the tracking number of the package. eBay will then rule in your favor. It would then be up to the buyer to prove you placed a wrong address on the package. So as long as you shipped to the address given at the time of payment the buyer will lose any case through eBay. Make sire to keep the tracking information in case they go to their payment source and ask for a charge back.