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Item not received
Hi I have a customer who says they have not received their item. It was sold December 5th 2022 & they have only opened a request today 24th March 2023. Thing is I can’t see the buyers details as the item has been deleted as it’s over 90 days. I have asked the buyer to let me know their house number & post code so I can see which postage receipt it is and find tracking but they seem to be ignoring me. I’ve asked twice now & had no replies at all.
I’m just unsure of what I can do?
Any help would be appreciated
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