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item not received
I have opened up a case which is still open and sent messages to the seller to advise I never received the item but no response. They refuse to cancel my order and give me refund. What do I do now?
1 comment
eastlaneave
Mentor1 year ago@djvette22
Did you open an Item Not Received case or a Return Case?
If you Opened an Item Not Received,
- has the seller added tracking?
When you are able, click to ask eBay to step in.
Read here
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-step-help-buyers?id=4701
Find your case here
https://www.ebay.com/help/ip?topicId=4667