item not received

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Hello

Please i am not receive my item ? Order number:23-12922-70875

Thanks

ecu_solutions

20 View listings

Posted 1 year ago·Last reply 1 year ago

3 comments

inceptions

Mentor1 year ago

27552 View listings

Hi @ecu_solutions

This is what to do...

Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.

ecu_solutions

OP1 year ago

20 View listings

I have filed a claim to PayPal , the claim was rejected by paypal , Because must filed the claim to Ebay , Now i try filed the claim to Ebay , but Ebay doesn't give us the possibility filed the claim , What is the solution now ?

i loss my money ? or what ?

inceptions

Mentor1 year ago

27552 View listings

@ecu_solutions

What happens when you try to open a case with eBay? Is it past the estimated delivery date (but not more than 30 days past)?