Locked
Discussions in this board are limited to the original poster and Community Mentors
Item not received
I sent an item and the buyer haven’t get the item the only proof that I have is a picture that I sent it Shipped on Mar 21
You successfully shipped your order.
Estimated delivery date shown to buyer: Mar 22, 2025 - Mar
27,2025
Buyer paid
Mar 19
2 comments
jacbarcollectibles
Mentor1 year agoYou need to have tracking on the package to protect yourself from "Item not received" cases. Having a photo is not sufficient proof for eBay. If you did not ship with tracking you will lose any case for an "Item not received" and have to fully refund the buyer.
golfingaddict
Mentor1 year agoYou might need to refund the buyer.
Has your buyer opened a claim for not received?