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Item not received
Item hadn’t arrived. Contacted seller. No response. eBay request contact, and none. I was trying to further plead my case, but was in a refund request when I felt I should have been in a no contact, no shipment received request. I tried to exit out, and it was the wrong thing to do. It was seen as a abortion, and any request or change to recover from the loss was automatically dropped, denied, and seemingly stonewalled to be able to plead my case to anyone. I had the door slammed in my face and have been cold played. I spend A TON of money with the organization, and to be Punked over a rookie mistake navigating automated digital complaint boxes is nothing short of a public slap in the face…….and the ridiculous complication I’m facing over nothing more than what boils down to a clerical mistake on my part. I’m being rewarded for my good standing and trading algorithm, now that we are all tagged and tracked, with a sucker punch ! Now i’m not even able to explain myself. Cut off at the pass with the banner stating that my issue has been dropped, and i am at a loss. Literally!
rfmtm
Mentor2 years agoNot sure what you did so far, but all you need to do is open an Item Not Received dispute if pass the estimated delivery date. Then if no item or refund by the forth day go back to the request and ask ebay to step in, who will force a refund, if there is no tracking showing the item was delivered. Do not close or let the case expire without doing this. Otherwise, your only alternative is to open a dispute with the payment processor.