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item not delivered case.
Buyer has opened Item Not Delivered case. Item was shipped on time with tracking. Tracking shows item moved across country to San Francisco and then "en route to destination" (Guam). That was a month ago...no further tracking updates and Buyer says not rec'd and has opened case. As a Seller, do I have any recourse other than issuing a refund?
1 comment
disneyshopper
Mentor1 year agoWhen sending to Guam, I would have used Priority, and not Ground Advantage, as I believe GA would go via a ship whereas priority goes via air.