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Item not delivered
I ordered a product, never received it. I contacted seller and they said it was delivered.
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Discussions in this board are limited to the original poster and Community Mentors
I ordered a product, never received it. I contacted seller and they said it was delivered.
fashionsandbeauty4u
Mentor2 years agoOn each transaction on eBay, there should be a tracking number attached. You could check the tracking through the transaction itself or copy/paste the tracking number and check directly on the shipper's site (USPS, UPS, Fedex, etc). If that tracking shows your package was delivered to the address you had when you checked out on eBay, you would need to contact the company that delivered it.
You could open an Item Not Received case and the Seller is required to respond. But if the tracking shows delivered to the address you used when you purchased, eBay will rule in the Seller's favor.