LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconItem never received What can I don’t if I never received item?vero.palomo20125View listingsPosted 3 years ago·Last reply 3 years ago 1 commentComment NewesteburtonlabMentor3 years ago5545View listingsWhat does the tracking show in your Purchase History? If the seller did not provide tracking, or the tracking does not indicate the item was delivered, you should be able to file an "item not received" case after the last estimated delivery date. https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7&po=1&uci=0&ri=0 If the seller cannot provide tracking that shows delivery within three business days, return to that link and ask eBay to step in and refund you.
eburtonlab
Mentor3 years agoWhat does the tracking show in your Purchase History?
If the seller did not provide tracking, or the tracking does not indicate the item was delivered, you should be able to file an "item not received" case after the last estimated delivery date.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7&po=1&uci=0&ri=0
If the seller cannot provide tracking that shows delivery within three business days, return to that link and ask eBay to step in and refund you.