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Item never delivered, the seller stopped communicating to resolve.
Item: Portable Washing Machine With Dryer
Item no. : 234813302224
Order number:
12-09845-86683
Seller: uni-Motor
Tracking number:
YW22T0006834802
Delivery date:
May 1, 2023
05/03/23
I informed the seller that the item did not arrive.
The seller asked me to check with the tracking and wait for few more days.
âž–âž–âž–âž–âž–âž–âž–âž–
05/11/23
I sent a message …
“I’ve checked and waited for more days as you said but as per tracking status, it’s in transit since March 29, 2023 and it stopped moving. I have an impression that I am waiting for nothing.
Could you please check at your end what happen. “
The seller replied
“Can you continue to wait patiently? The logistics delay is relatively serious recently. We have urged the logistics company. Please understand.
âž–âž–âž–âž–âž–âž–âž–âž–
06/01/23
My message to seller..,
“I continuously waiting patiently as you said. The item still not coming. The tracking shows no movement since March 23.
The seller replied…
“Apologize for any inconvenience caused.
Can we refund you $ 6.00 as compensation for logistics delays? Then you continue to wait for the arrival of the goods.â€
âž–âž–âž–âž–âž–âž–âž–âž–
06/05/23
We would issue refund $ 6.00 to you within 1 working days, if you did not receive it, please feel free to contact with us, we would rush it for you.
âž–âž–âž–âž–âž–âž–âž–âž–
06/23/23
My follow up message to seller…
“I did not receive the item until now.
I believe you are a good seller and will do the appropriate action. Please let me know the action to be taken.
âž–âž–âž–âž–âž–âž–âž–âž–
06/26/23
Last Message from the Seller…
“Thanks for contacting us. We have informed the delivery company to check it. We will let you know once we get a reply.
Don't worry, we won't let you get any loss. “
âž–âž–âž–âž–âž–âž–âž–âž–
07/04/23
Re sent on
07/14/23
My follow up message to the seller…
“It’s been more than 2 months delayed and I should have been using the portable washing machine from the date it was supposed to deliver.
I think it’s fair enough to get a refund so I can stop waiting and order another one.â€
âž–âž–âž–âž–âž–âž–âž–âž–
07/16/23
No response from the Seller until now.
lady_madonna
Mentor3 years ago@dannyortiz143Ebay cannot help you since more than 30 days have passed since estimated date of delivery., so too late to use Ebay's Money Back Guarantee.
Either file a dispute through Paypal or contact your credit card company.