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Item Never Arrived, Past Ebay 90 Day Guarantee, Seller Ghosting Me
I purchased a Pre-order item last July. It is a specialty book that would not be shipped to me until the 3rd party produced the item and shipped it to the seller. The seller has a large store on EBay with other books they are selling and a 100% positive feedback listing.
The item has not shipped and has not been received. The seller refuses to respond to my messages and I have sent several over the last 30 days. EBay will not assist because it is past their 90 day complaint policy.
What are my options?
1 comment
house*of*paws
Mentor2 years agoHi @dequincybb
I believe your only option ... and it's iffy ... is to contact your credit card company (or other payment source) and request a chargeback. Talk directly to an agent and explain what happened. Good luck!